Refund policy

Return & Refund Policy – RP Trending Store

At RP Trending Store, customer satisfaction is important to us. We carefully inspect and pack every order before dispatch. Product images displayed on our website are captured by us whenever possible; however, slight differences in color, appearance, or packaging may occur.

Return Eligibility

Customers can request a return within 5 days of receiving the order. The return period begins from the date the product is successfully delivered to the customer.

Valid Reasons for Return

We may accept return requests under the following circumstances:

  • Product was damaged during shipping or delivery.

  • Customer received the wrong product.

  • Product quality does not meet customer expectations.

  • Customer is not satisfied with the product.

  • Any other genuine issue with the received product.

Return Request Process

To request a return:

  1. Contact our customer support within 5 days of delivery.

  2. Explain the reason for the return.

  3. Send clear photos or videos showing the product condition to the mobile number or contact details provided by RP Trending Store.

  4. Our team will review the submitted evidence and confirm whether the return request is approved.

Return Conditions

  • The product should be returned in the same condition in which it was received.

  • Products intentionally damaged by the customer will not be eligible for return.

  • The customer must provide accurate information regarding the issue.

Refund Process

Once the returned product is received and inspected by our team:

  • Approved refunds will be processed through the original payment method whenever possible.

  • For Cash on Delivery (COD) orders, customers may be asked to provide bank account details or another suitable refund method.

  • Refund processing time may vary depending on the payment provider and banking system.

Order Fulfillment

RP Trending Store operates from its own location and ships products using trusted third-party shipping partners and payment gateways. While we make every effort to dispatch the correct product, customers should contact us immediately if they receive an incorrect item.

Contact Us

If you have any questions regarding returns or refunds, please contact RP Trending Store through our official customer support number or social media channels.

RP Trending Store reserves the right to approve or reject return requests after reviewing the submitted information and product condition.